Urgent Care

Urgent Care or the ER: How to Choose Where to Go

Learn what urgent care and the emergency room are each for, and which symptoms mean you should call 911 instead.
Emergency vehicle with flashing lights on a dark city street at night, a reminder to call 911 in a true emergency

When you are unsure how serious an illness or injury is, knowing where to go can save time and worry. Urgent care centers generally treat problems that need prompt attention but are not life-threatening, such as sprains, minor cuts, mild fevers, sore throats and ear pain.

Emergency rooms are built for severe or life-threatening situations. Call 911 for chest pain, trouble breathing, signs of a stroke such as a drooping face or slurred speech, bleeding that will not stop, or sudden confusion.

  • Ask your doctor’s office whether a same-day visit is possible.
  • Call a nurse advice line if your insurance plan offers one.
  • Check which services a nearby urgent care provides, such as X-rays or stitches.

This is general information, not medical advice. If you are unsure how serious a symptom is, talk to a doctor.

Health information, not medical advice. This article is for general education and does not replace a professional diagnosis or treatment. If you have symptoms or questions about your health, talk to a qualified health provider, and call your local emergency number in an emergency.

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